Refund Policy
Last updated: 8 September 2026
This Refund Policy applies to services provided by AKA Kickboxing Limited, trading as All Star Kids Kickboxing.
Membership Payments
All Star Kids Kickboxing memberships are recurring monthly memberships.
Parents may cancel their membership at any time without giving a notice period. Cancellation must be completed before the next scheduled payment if you do not wish that payment to be taken.
Once a monthly membership payment has been made, we do not provide refunds or partial refunds simply because a membership is cancelled partway through the paid period.
Following cancellation, the child may continue attending their regular class until the end of the period that has already been paid for.
Missed Classes
Membership reserves a child's regular place within our teaching programme.
If a child misses a class because of illness, holidays, personal commitments or non-attendance, the class is not refundable and cannot normally be credited, transferred or made up at another session.
Classes Cancelled by All Star Kids Kickboxing
If we cancel a scheduled class, we will make reasonable arrangements to provide an alternative opportunity rather than simply losing the session.
Depending on availability, this may include:
-
An appropriate class at another All Star Kids Kickboxing location
-
An additional replacement class
-
A make-up session
-
An appropriate session, workshop or camp during a school holiday period
We will communicate the available arrangements to affected members.
August Closure
Our programme operates across approximately 44 teaching weeks per year.
During our planned August closure, regular memberships will be paused, and normal recurring membership payments will not be collected for that closure period.
Other scheduled breaks form part of the annual teaching programme and do not constitute cancelled or missed classes for refund purposes.
Joining Packages, Uniform and Equipment
Where a new member purchases a joining package containing uniform, protective equipment or other physical goods, different statutory cancellation and refund rights may apply to those goods.
Nothing in this Refund Policy limits or removes any rights you have under UK consumer law, including where goods are faulty, not as described or where services have not been provided with reasonable care and skill.
Refunds Made in Error
If you believe that a payment has been taken incorrectly, please contact us as soon as possible so that we can investigate it.
Where we determine that a payment has genuinely been taken in error, an appropriate refund will be arranged.
Contact Us
For questions regarding payments, cancellations or refunds, please contact:
AKA Kickboxing Limited
Trading as All Star Kids Kickboxing
Email: allstarkick.info@gmail.com